Terms and Conditions
Effective Date: June 6, 2025
Business Name: Fotorumm
Owner: Aksinia Abiagam
1. Bookings
All bookings made through the website are considered preliminary. To ensure your shoot
date is fully secured, final confirmation will be completed via message or phone call. We
want to make sure every detail is clear and perfectly aligned with your needs.
2. Session Start Time
Clients are expected to arrive on time. Delays of more than 15 minutes may result in a
shortened session without a price adjustment.
3. Payment Terms
Payment must be made in full prior to the session, unless otherwise agreed. Accepted forms
of payment include:
- Zelle
- CashApp
- PayPal
- Credit and debit cards
Receipts are available upon request.
4. Real-Time Preview Clause
During the session, selected footage or photos may be shown to the client on the camera
screen. This allows the client to approve, request adjustments, or decline a direction in real
time. Any concerns must be addressed during the shoot, as this helps ensure satisfaction
and clarity on both sides.
5. Rescheduling and Cancellations
Rescheduling is allowed up to 48 hours in advance without penalty. Cancellations made less
than 48 hours before the session may be subject to a 50% fee. No-shows or cancellations
within 24 hours are non-refundable.
6. Delivery Timeline
Delivery of final photo and/or video materials is subject to prior agreement with the client,
but shall not exceed 20 calendar days from the date of the session unless otherwise stated
in writing.
7. Image Rights & Usage
Fotorumm reserves the right to use selected images/videos from your session for portfolio,
social media, or marketing purposes unless otherwise agreed in writing. Clients retain the
right to use their images for personal and business purposes.
8. Editing Style
By booking with Fotorumm, you agree to the artistic style and editing preferences of the
creator. Re-edits outside the original agreement may incur an additional fee.
9. Creative Service Clause
Fotorumm provides a creative visual service. If the project is completed in full technical
quality as agreed (correct framing, sound, focus, delivery, etc.), any artistic or stylistic
concerns will be addressed separately on a case-by-case basis.
10. Technical Setup Notice
All sessions are filmed and photographed using standard studio or outdoor settings unless
otherwise discussed in advance. If you require a specific visual setup, mood, format, or style
— please notify us before the shoot.
11. Liability
We are not liable for delays or cancellations caused by events beyond our control (weather,
illness, technical issues, etc.). We will always do our best to communicate and reschedule
when needed.
12. Agreement
By booking a session with Fotorumm, you agree to these Terms and Conditions.
Privacy Policy
Effective Date: June 6, 2025
Owner: Aksinia Abiagam, Fotorumm
1. We are committed to maintaining your privacy and ensuring transparency about how your data is handled.
2. Information We Collect
We may collect the following personal information:
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Name
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Email address
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Phone number (when booking or messaging)
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Payment details (via third-party processors like Stripe, PayPal, etc.)
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Any information you voluntarily provide through contact forms or messaging
3. How We Use Your Information
We use your information to:
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Respond to inquiries and provide customer support
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Process and fulfill orders or bookings
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Send booking confirmations or schedule updates
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Improve our services and user experience
4. Data Protection
We implement appropriate technical and organizational measures to protect your data.
We do not sell, rent, or trade your personal information to third parties.
5. Third-Party Services
We may use third-party platforms (e.g., payment processors, hosting services, WhatsApp for communication). These services have their own privacy policies and terms, which we encourage you to review.
6. Cookies
Our website may use cookies to enhance user experience and track website usage.
You can disable cookies in your browser settings if preferred.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data.
To make a request, contact us at: fotorumm@gmail.com
8. Changes to This Policy
We may update this Privacy Policy occasionally.
All changes will be posted on this page with an updated effective date.
9. Contact Us
For any privacy-related questions, please contact:
Aksinia Abiagam
Email: fotorumm@gmail.com
Business Name: Fotorumm
Location: New York, NY, United States
Methods of Payment
All accepted payment methods are listed on the website.
For Standard Photo/Video Sessions:
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Booking requires advance payment to secure your date.
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The second payment is due immediately after the session.
For Content Packages:
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Initial deposit required to book your spot
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Second payment on the day of the shoot
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Final payment is due after delivery of the final materials
Please note: Your shoot date is not considered confirmed until the initial deposit is received and final details are agreed upon via message or phone call.
Refund & Cancellation Policy
We understand that plans can change. Please review our cancellation and refund policy carefully:
Rescheduling
You may reschedule your session up to 48 hours in advance without penalty.
Rescheduling requests made less than 48 hours before the session will be subject to a 25% rescheduling fee.
Cancellations
Cancellations made 48+ hours in advance: eligible for a refund, minus a 10% processing fee.
Cancellations made within 48 hours of the session: 50% of the total fee is non-refundable.
No-shows or cancellations on the day of the session are non-refundable.
Content Packages
Deposits for content packages are non-refundable, as production is scheduled in advance.
If you need to cancel or reschedule, we’ll work with you to find a new date within 30 days, subject to availability.
Force Majeure
In the event of extreme weather, illness, or unforeseen emergency, we will do our best to reschedule your session at no extra charge.
Refund Process
If a refund is approved, it will be processed via the original payment method within 7–10 business days.
By booking with Fotorumm, you agree to this cancellation and refund policy.